Feb 11, 2011, we had a shipment picked up in Cheshire, CT to be delivered to our Rockland County, NY location. After several days, it was discovered that the shipment somehow ened up in Texas. It was promised a few days later. But never showed up. The value of the shipment was $1300. They offered us $2".50 per pound for a total of $312/.77 (including their frt cost)?. It seems that their bill of lading states that unless otherwise noted on the bill of lading the value is limited to $2/.50 per pound/. All other local carriers limit their liability to $25;.00 per pound/. We never saw the bill of lading and these rules and reguations:. The material is still lost and they are refuling to budge from their $312.77 offer. and the vendor still wants their $1300. 1298b14
 Comments (2) |
| 1. Written by Rockland on February 23, 2012 from hauppauge, new york, US Yes, the vendor who shipped the material to us does it all the time..so yes the material was properly labed. the amazing thing is many of the carriers who we deal with automatically insure the shipments for $25.00 per pound but not Land Air Express. |
| 2. Written by Shipper on February 22, 2012 from regina, saskatchewan, CA Was the shipment properly labeled? You must declare a value on your BOL if you have a high value shipment. Unfortunately, you are not their only customer and freight does get lost. There is nothing worse than dealing with a customer who could not be bothered to read the terms of service and then cry unfair. Next time read the BOL. |
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